Extensions FAQ
What are hair extensions?
Hair extensions are a means of adding additional hair to your natural hair. There are many methods of application – please see our Extensions Solutions page.
Why do people have hair extensions?
Hair extensions are applied to enhance the appearance of your natural hair. They can be used to add any combination of length, thickness and body, and colour.
How long does my natural hair need to be?
This very much depends on your own hair type but ideally your own hair should be a minimum of 10cm long.
Do you charge for consultations?
No, there is no charge
Is there anything I need to do prior to the consultation?
To help us get a clear indication of your hairs condition and type, it is important that your hair is freshly washed and dried on the day of your consultation. We also recommend that if you plan to change the colour of you hair, you do so prior to having your hair colour matched.
Do you use Remy hair?
All the hair used is cuticle correct, One Donor Remy. The term ‘Remy’ means that all the hair strands are running in the same direction – from root to tip. If any of the hair is running in the wrong direction – tip to root – the unaligned cuticles will cause friction and the hair will be knotty, matted and totally unmanageable.
Can the hair be reapplied?
In most cases yes, if you provide a good home care.
How are your hair extensions applied? How long does the application take?
Please see the extensions solutions page
Can I wash the hair?
we only use 100% natural human hair, so you can wash and style your hair extensions just as you would your own hair. To prevent your bonds from softening it is important that your hair is kept clean and grease free, so regular washing is essential. New hair extensions should not be washed within 24hrs of being applied.
Can I use styling products on my hair?
Generally yes but some styling products, usually those which contain oil or alcohol should be avoided and styling products should never be put directly onto the bonds. If there are products you use and are unsure about, please ask for clarification at your consultation.
Can I use heated styling appliances on my hair?
Yes, you can use hairdryers, straighteners, wands, etc., just like you would on your own hair but please bear in mind the longevity and quality of the hair will reduce dramatically if excessive heat is applied. Putting direct heat on the bonds will cause them to melt so it is important to avoid catching them on straighteners, wands, tongs, etc.
Can I colour the hair extensions?
We offer a hand blending service, guaranteeing a perfect colour match to your natural hair. If you plan to change the colour of your hair we recommend doing so prior to your consultation. We do not recommend colouring any hair extensions as the extension hair may not develop at the same rate as your natural hair, leaving you with uneven colour.
Do I need to use special products to care for my hair extensions?
To keep your bonds in good condition your hair extensions must be washed with an oil and alcohol free shampoo. A good quality, protein free conditioner and a moisturising oil should be used on the ends of the hair to prevent it from drying out. If you regularly use heated styling tools we strongly recommend you use an oil free, heat protection product.
Can I swim with hair extensions?
Yes, but you should avoid getting the hair/bonds wet as prolonged exposure to water/dampness will cause your bonds to soften, often resulting in excessive shedding of the extension hair. For best results wash and dry your hair immediately after swimming.
Can I exercise whilst wearing hair extensions?
Of course you can still exercise and play sports when wearing hair extensions but we recommend tying your hair in a loose pony tail or plait and washing immediately afterwards.
I like to wash my hair every day, can I still do that while wearing hair extensions?
If you have very oily hair then we would recommend washing your hair extensions every day to keep your bonds in good condition. However, our clients who do not have oily hair usually find they don’t need to wash their hair as frequently as the extra volume keeps their hair looking better for longer.